JEFFNET's technical support team stands ready to help you get connected 24 hours a day, 7 days a week.
If you are experiencing difficulties making the connection to JEFFNET, you can receive technical assistance in two ways:
1. Email us at firstname.lastname@example.org
2. Call us toll-free at 1-866-JEFFNET (866-533-3638) / Select Tech Support Option #3
When calling tech support, you should be at your computer ready to reproduce the problem you are having, and make any changes that may be required. Please have your username and and password information handy.
Questions about your billing, account status, or other customer service issues will also be answered by JEFFNET's customer service team at 1-866-JEFFNET. Select Option #2. Billing issues are handled during regular business hours.
For the technically savvy, the following settings will help you get connected to JEFFNET:
SMTP Server: mail.jeffnet.org
POP3 Server: mail.jeffnet.org
Domain name: jeffnet.org
Your IP Address: Dynamic (obtained from server)
Home Page: http://www.ijpr.org